Where do the results come from?
We surveyed 3,700 European workers on perceptions and experiences of GenAI in the workplace. Our respondents spanned a range of job functions, roles and industry sectors.
This report evaluates the current landscape of GenAI (Generative Artificial Intelligence) adoption and readiness across organisations, focusing on decision-making, business engagement, challenges related to legislation and regulation, and the untapped potential of GenAI in business automation. Key findings highlight that: While IT departments predominantly drive GenAI initiatives, broader business engagement and comprehensive strategies for realising GenAI’s full potential are lacking. Furthermore, regulatory concerns, particularly in the UK, have slowed GenAI adoption.